And many have done just that, disabling their comment threads for good because they became too taxing to bother with.
But in so many cases journalism is enriched by responses from its readers.
To date, 1.4 million comments (2% of the total) have been blocked by Guardian moderators because they violated the Guardian’s community standards.
How should digital news organisations respond to this?
On all news sites where comments appear, too often things are said to journalists and other readers that would be unimaginable face to face – the Guardian is no exception.New research into our own comment threads provides the first quantitative evidence for what female journalists have long suspected: that articles written by women attract more abuse and dismissive trolling than those written by men, regardless of what the article is about.Although the majority of our regular opinion writers are white men, we found that those who experienced the highest levels of abuse and dismissive trolling were not.The 10 regular writers who got the most abuse were eight women (four white and four non-white) and two black men.
And of the eight women in the “top 10”, one was Muslim and one Jewish.So why disable all comments when only a small minority is a problem?