Outlook folder not updating
But user can login to OWA (Outlook Web Access) or to continue to access the missing email messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents.
The problem is likely to be caused by corrupted OST files, and various other reasons.
As everything in Exchange account is stored on the cloud or server, so it’s safe to delete the file. The file location for is normally at the following location: Windows XP: C:\Documents and Settings\ Resolution 3: Using OST Integrity Check Tool If you’re using Outlook 2003 and Outlook 2007, use the OST Integrity Check Tool (Scanost.exe) to check the file for inconsistencies.
Data Files tab, where all data files used by Outlook is listed with their locations. The OST Integrity Check Tool (Scanost.exe) is installed when you installed Outlook, and it’s located in the following locations: Outlook 2003: :\Program Files\Microsoft Office\OFFICE12 Resolution 4: Work Offline and Online Sometimes, simple step may help to resolve some simple issue.