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The Also be aware that currently the firmware releases for Trio are not lock-step with the existing VVX releases, nor with the CX5500 releases.
While each of these platforms are currently using versions in the 5.4.x branch the actual release versions may or may not have the exact same build number between the different platforms.
As stated because the Trio uses the same base UCS platform then the Trio will adhere to any existing DHCP, LLDP, or other network configuration parameters specific to the IP phones. The Microsoft native firmware update process that was added to Lync Server 2010 to support Lync Phone Edition devices has been supported by Polycom VVX phones for over two years now, as of the initial 5.0 firmware release.
This article will also be updated over time to include the latest available release along with a documented history of all firmware releases pertinent to Lync and Skype for Business platforms.
The following table lists Lync-qualified UCS releases which support native device updates and will continue to be updated as future releases are posted online, including links to both Release Notes and the software packages.
On the heels of the recent release of the Polycom Real Presence Trio 8800 comes the first firmware upgrades.
In the same fashion as previous articles on this blog covering various Lync and Skype for Business devices like the VVX desktop phones or the CX5500 Round Table camera this article outlines the various ways that the Trio 8800 can be upgraded.
As covered in various other VVX articles this process is unchanged in the Trio.
The same steps listed at the beginning of this recent article can be used to upgrade the phone firmware if not already familiar with it.
If the Lync Base Profile is currently enabled on the Trio then the web management interface will be disabled by default.This must first be re-enabled either manual from the phone or via a centralized provisioning configuration before the UI can be accessed remotely on the phone to perform the upgrade process.