Updating firmware on magic jack
No PC is needed (but you can still use one if you want).
The current regular model at this writing is the black Magic Jack GO 2014 , and the white Magic Jack EXPRESS 2015, which is similar to the older silver versions and the previous smaller PLUS version.You can plug it into an Ethernet port on your home router.I hadn't tried to chat with their customer non-service for a few years, so I gave it a try.I could feel my blood pressure going up through the whole thing, but they did get it working within about 10 minutes. It did take a while for my blood pressure to come back down. As a phone man I think the engineers who've designed all the Magic Jack versions are brilliant. As a hardware device the little Magic Jack dongle is designed and made well.
The chat person typed that they reset something on their end, and had me unplug the GO for a minute (I unplugged both the power cube and the Ethernet patch cord). They now include a free smartphone / tablet app that lets you make and kind of receive calls using the same phone number as assigned to the Magic Jack.
If you are connected to Wi Fi, you can now make calls on your Magic Jack from your smartphone or tablet. Incoming calls are probably not reliable using the app.