Wireless validating identity unable to find certificate
While the modem seems to be operating properly, on her laptop, the only computer she has, running Windows XP, when connecting to the wireless network, at the bottom of the screen, I get an [endless] message, Windows was unable to find a certificate to log you onto the **** network.
At the top of the screen, where it says, Choose a wireless network, I get an [endless] Validating identity.
Also, make sure that you are using WPA(2) Personal (PSK) for both the Comcast gateway, and for the Wi Fi client that you are setting up; don't try to use "WPA-Enterprise" or "802.1X" security because that almost certainly will require resources that you don't have (resources such as a security certificate for that connection).
I can't provide you with a screen shot of how to do this because I don't have access to the Comcast gateway that you are using, or to a setup screen for your unnamed Wi Fi client. She still has the original box that the computer came in along with a bunch of discs, including the Driver Recovery CD.
As of recently, she was able to use this computer to connect to a neighbor's/friend's secured wireless netowork and another neighbor's/friend's unsecured wireless network.
What's really strange, now I noticed, that this problem is occurring with any Network in range on the list. Without actually looking at the system, it is hard to tell exactly the problem but here are 2 general things to explore: Did you by chance install any of the Comcast utilities on her machine?
Since I don't want to make matters worse than they are now, I haven't uninstalled the network card yet.
Hi all, I just signed up (for my elderly mom) with Comcast for their hi-speed Internet service (performance level).Self-install kit included the ARRIS model TG 862G/CT Wi-Fi tower modem.I can't provide a screen shot to illustrate how to do that because I don't know if you are using the built-in Windows Wireless Zero Config, or a vendor specific utility for your unnamed Wi Fi card.If that does not help, then consider uninstalling the Wi Fi netcard.
I thought that at first, perhaps, a virus and/or malware somehow got by and changed/altered the wireless settings, though the antivirus software and Malwarebytes software is up-to-date and is showing no problems. One of these may be doing strange things with the connection. If that does not work it could be a newtork card driver issue. However, before you do that I would advise you to make sure that you have the driver disc for that netcard (or for the notebook if it is an internal Wi Fi netcard), because Windows will often not have built-in drivers for any given netcard.
One way to restore networking, especially wireless, is to go into control panel, system and delete the network card. Since you mentioned that this notebook had previously been setup for multiple wireless profiles, my suggestion would be to delete all existing wireless profiles and see if that allows you to then create a new profile for the Comcast gateway.